Privacy Policy

When You Place an Order:

• Your Name, Phone Number and Delivery Address;
• The Laptops, Quantities and Options You Ordered;
• The Payment Screenshot You Upload, Which May Show Your Name, Bank and Account Details.

When You Use the Contact Form:

• Your Name, Phone Number, Your Email Address (Optional) and Your Message.

Automatically: Your IP Address Is Seen by Our Servers When You Place an Order or Send a Message. We Use It to Block Spam and Repeated Abuse.

When You Browse the Website: We Keep Simple Visit Statistics Without Using Cookies. For Each Visit We Record Your IP Address, Your Browser, Device and Approximate Location (City), The Pages You Open, How Long You Stay and Where You Came From. We Do Not Record What You Type Into Any Form.

We Do Not Ask for Your CNIC, Card Number or Any Bank Password. Never Send Us One.

• To Confirm Your Payment and Process Your Order;
• To Contact You About Your Order by Phone or WhatsApp;
• To Deliver Your Laptop and Handle Warranty, Return and Refund Requests;
• To Answer Your Message;
• To See Which Pages and Laptops People Look At, So We Can Improve the Website and Our Stock;
• To Keep Our Sales and Accounting Records.

• We Do Not Sell or Rent Your Personal Information.
• We Do Not Use It for Advertising by Other Companies.
• We Do Not Use Advertising Trackers or Cookies for Tracking on This Website.

Your Information Is Visible Only to:

• Our Staff, Through a Password-Protected Admin Dashboard;
• Couriers We Use for Your Order: They Receive Your Name, Phone Number and Address for That Delivery Only;
• Service Providers That Run This Website: Website Hosting (Vercel), Database Hosting (MongoDB Atlas) and Image Storage (Neon). They Store Data for Us and May Not Use It for Their Own Purposes;
• Authorities, Only Where the Law Requires Us to Share It.

Our Contact Page Shows a Google Map, and Our Pages Link to Facebook, Instagram, TikTok and YouTube. Those Services Have Their Own Privacy Policies and May Collect Data When You Open or Click Them.

• Order Records and Payment Screenshots: Up to 5 Years, for Warranty, Accounting and Legal Reasons.
• Contact Messages: 12 Months.
• Visit Statistics: For as Long as They Are Useful for Running the Website. You Can Ask Us to Delete the Statistics Kept About Your Visits.
• Longer Only Where the Law Requires, or While a Complaint or Dispute Is Open.

You Can Ask Us to:

• Show You the Information We Hold About You;
• Correct Anything That Is Wrong;
• Delete Your Information, Including Your Payment Screenshot and Contact Messages.

Call +92 308 4449369 or Email ibrahim.laptops@gmail.com From the Phone Number or Email You Used With Us, So We Can Confirm It Is You. We Reply Within 7 Working Days.

We May Have to Keep Records of Completed Orders for the Period Above. We Will Tell You What We Kept and Why.

Your Shopping Cart and a Few Display Settings (Such as Whether the Filter Sidebar Is Hidden) Are Saved in Your Browser on Your Own Device, Not on Our Servers. They Let the Website Remember Them When You Return. You Can Clear Them Any Time in Your Browser Settings. We Do Not Use Them to Track You Across Other Websites.

This Website Uses an Encrypted HTTPS Connection, and Access to Orders Is Limited to Our Staff. No System Is Perfectly Secure, So If We Learn That Your Information Has Been Exposed in a Way That Could Harm You, We Will Tell You.

This Website Is for Adults. If You Are Under 18, Please Ask a Parent or Guardian to Place Orders for You.

If We Change This Policy, We Update the Date at the Top of This Page. Orders Are Handled Under the Policy in Force on the Day You Placed Them.